apprenticeshipS
Train for a Future in Tech Troubleshooting and User Support
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Start Your Career as a Computer Support Specialist
Step into one of the most essential and in-demand roles in today’s tech-driven world. The Computer Support Specialist Apprenticeship equips you with the skills to install, troubleshoot, and maintain computer systems, software, and networks across various platforms and environments. You’ll learn how to provide responsive technical support, configure and secure devices, and train users on best practices. With a focus on both technical expertise and professional communication, this program prepares you to become a reliable, well-rounded IT support professional ready to serve the needs of modern organizations.
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Request More InformationWhat You’ll Learn
Technical Support Fundamentals
Learn to diagnose hardware and software issues, read system logs, and perform installations across various operating systems and devices.
Networking & Cybersecurity
Understand how to configure networks, manage devices, segment traffic, and apply essential security protocols to keep systems secure and resilient.
Cloud, Virtualization & Data Management
Support cloud-based tools, manage data backups, and apply virtualization methods to support scalable, secure tech environments.
Certification Preparation
Train for certifications including CompTIA A+, Network+, and ITIL 4 Foundations—credentials that boost job-readiness and employer confidence.
Customer Service & Communication
Develop professional communication, problem-solving, and writing skills to support users with empathy and clarity.
Workplace Readiness & Best Practices
Apply documentation, scripting, and change management strategies while learning ethical standards and IT workplace protocols.
Apprenticeships
Why Choose This Program?
Whether you're launching your career or reskilling for new opportunities, this apprenticeship equips you with the essential technical knowledge and soft skills needed to succeed in the IT support field. From troubleshooting hardware to communicating effectively with end users, you'll build confidence through real-world training and practical application. Designed for hands-on learners, this program offers a structured pathway to employment—with built-in certification preparation that strengthens your resume and enhances your job prospects from day one.
Build In-Demand IT Skills
Train in troubleshooting, network configuration, and systems support—skills that employers rely on every day.
Earn Industry Certifications
Prepare for CompTIA A+, Network+, and ITIL 4 Foundations to boost your credentials and open career doors.
Gain Real-World Support Experience
Practice communication, customer service, and real-time problem-solving to support users with professionalism and confidence.