Apprenticeships

Bring Homes and Businesses Online, One Connection at a Time

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President Scott Pulsipher

Launch Your Career as a Telecommunications Technician

Telecom Technicians (also known as Broadband Technicians) are responsible for building and maintaining critical communication infrastructure. In this hybrid model, you’ll train to install VoIP systems, configure cable internet and digital TV, and troubleshoot low-voltage signal issues across residential, commercial, and small business environments. You’ll gain experience in both field installations and backend systems—putting you at the center of today’s connected world.

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What You’ll Learn

We believe in human potential.

Cable & Device Installation

Install cable drops, DVRs, MoCa systems, and unshielded twisted-pair wiring for reliable TV and internet delivery. 

We believe in the promise of education.

Diagnostics & Remote Troubleshooting

Use tools and questioning techniques to resolve connectivity issues, motherboard failures, and hardware faults.

We believe in our students.

VoIP, Modems & SMB Systems

Install and support VoIP systems, internet/phone hybrids, and broadband-connected devices for residential and business customers.


We believe that learners are workers.

Ingress, Egress & Leakage Detection

Identify and troubleshoot common causes of signal loss in broadband systems, ensuring top-quality installations.

We believe we can't get there without innovation.

Cross-System Broadband Skills

Deliver consistent, high-quality performance across phone, TV, and internet systems while meeting field metrics and standards.


Apprenticeships

Why Choose This Program?

This is your chance to enter a booming industry that connects homes, offices, and entire cities. With expert mentorship and hands-on training, you'll develop the hybrid skills needed to thrive in field service, technical support, or infrastructure roles.

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Hybrid Training Format

Blend classroom-based learning with on-site job training to gain technical and practical expertise.

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Hands-On Tools & Tech

Train with real devices—from modems and VoIP gear to signal testing equipment used in today’s telecom systems.

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Career-Ready Connections

Graduate ready to work with telecom providers, cable companies, and IT service firms across multiple markets.

Note: These are U.S. Department of Labor–registered apprenticeship programs and are not affiliated with Learning Alliance’s licensed diploma programs.